How to become a Social Nature Member
- What’s Social Nature?
- How can I refer friends or family to Social Nature?
- Is Social Nature free to join?
- I am outside Canada & the USA, can I sign up?
- What do you do with my personal information?
- Will I get spam?
Saving your offers
- What does it mean when I click "TRY TODAY!"?
- How can I try more products?
- I received an email telling me I’m invited to try a product for FREE, now what?
- I am not interested in going to one of the eligible stores. Can I go to a store not listed?
- I've changed my mind about trying a product, what do I do?
- Why am I being asked to verify my account with a one-time code (OTP) to activate an offer?
Uploading & validating receipts
- How do I upload or submit a receipt for cash back?
- My receipt was rejected. What do I do now?
- Can I upload a digital receipt?
- How can I track the status of my cashback?
- What do I do if I’ve lost or damaged my receipt?
- Can the main offer item and the Buy 1 Get 1 (BOGO) bonus offer items be on different receipts?
Redeeming your cash back
- How does Social Nature work?
- How long does it take to get cash back?
- What is the Buy X Get 1 Free Offer?
- How do bonus offers work?
- What happens if I can’t find the product in-store?
- Is sales tax included in my cashback?
Posting a product review
- Do I have to submit a product review to get cash back?
- When do I have to write my review?
- How do I report that I cannot review a product?
- What do you do with my review?
- I didn't like the product, should I still review it?
- Do I have to post my review to social media?
General Information
- I need help with one or more products, how do I get in touch?
- The product I need help with or the concern I have is not listed. How do I get support for it?
- How do I opt-out of receiving text messages (SMS)?
- I have an idea for a site feature. Where should I share that?
- I have a Private Policy question / concern.
- How do I unsubscribe from receiving Social Nature emails?
Your $5 Welcome Bonus: How It Works
- What is the $5 welcome bonus?
- How do I claim my $5 welcome bonus?
- Which products count for the $5 welcome bonus?
- Which stores can I shop at to claim the $5 welcome bonus?
- Do I have to buy everything in one trip to claim the $5 welcome bonus?
- When do I get my welcome bonus?