How to become a Social Nature Member
- What’s Social Nature?
- How can I refer friends or family to Social Nature?
- Why is using Social Nature FREE? What’s the catch?
- I am outside Canada & the USA, can I sign up?
- What do you do with my personal information?
- Will I get spam?
Saving your offers
- What does it mean when I click "TRY TODAY!"?
- Why are no offers available for me to save?
- How do I get invited to try more FREE products?
- I received an email telling me I’m invited to try a product for FREE, now what?
- I am not interested in going to one of the eligible stores. Can I go to a store not listed?
- I've changed my mind about trying a product, what do I do?
Uploading & validating receipts
- How do I upload my receipt for cash back?
- My receipt was rejected. What do I do now?
- Can I upload a digital receipt?
- How can I track the status of my cashback?
- What do I do if I’ve lost or damaged my receipt?
- Can the main offer item and the Buy 1 Get 1 (BOGO) bonus offer items be on different receipts?
Redeeming your cash back
- How does cash back sampling work?
- I haven't received the reward email yet. When will I receive it?
- What is the Buy X Get 1 Free Offer?
- How do bonus offers work?
- What happens if I can’t find the product in-store?
- Is sales tax included in my cashback?
Posting a product review
- Do I have to write a product review?
- When do I have to write my review?
- How do I report that I cannot review a product?
- What do you do with my review?
- I didn't like the product, should I still review it?
- Do I have to post my review to social media?
General Information
- I need help with one or more products, how do I get in touch?
- The product I need help with or the concern I have is not listed. How do I get support for it?
- How do I opt-out of receiving text messages (SMS)?
- I have an idea for a site feature. Where should I share that?
- I have a Private Policy question / concern.
- How do I unsubscribe from receiving Social Nature emails?