If your receipt could not be validated, you should see a reason for why your receipt was rejected on that same page. You’ll also get an email from us letting you know why your receipt was not validated.
Purchases are not eligible for cash back if any of the following apply:
- Product was not purchased from an eligible store
- Receipt is damaged / key information is illegible
- Receipt was lost or was forgotten at check-out
- Any coupons/discounts were used to make the product free already (ie. free product coupons, gift cards, etc.)
- The product was purchased in an online order and the digital receipt uploaded does not show it's from an eligible retailer app
- The wrong product or product flavor was purchased
- The product was purchased before you activated your offer
- The product was purchased after your offer expired
- The product was purchased, but the Offers are all fully claimed
Upload a clear, well-lit photo of your full receipt that shows:
- Store name and address
- Date and time of purchase
- Product details
- Purchase total
If the receipt is long, upload multiple photos from top to bottom so nothing gets cut off.
We review receipts within 48 hours. Once approved, you'll get an email from Tremendous (rewards@reward.tremendous.com) with a link to cash out via PayPal, Venmo, direct deposit, or gift card.
If your receipt is still rejected after trying to upload it a second time, please go here Contact Us to submit a ticket about the issue. Our Community Support team will respond to you as soon as possible!