Sometimes our samples can be useful for scenarios that don't occur every day. For example, cold or flu symptoms, acne, or even a food ingredient you might not frequently use. There may be times when you are unable to try your sample at all due to an allergy or a change in circumstances.
If you have received or purchased a sample for one of these products and cannot use it before your review is due, you can visit the My Shipping List page and click the 'Edit' button. You can then select the 'minus' icon, which allows you to remove the selected offer from the list, and you'll be able to choose a reason from the options provided. This informs us that you cannot try your sample, and we will excuse that review from your account!