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Frequently Asked Questions

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  1. Social Nature Help Portal
  2. Product Testing

When do I have to write my review?

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Unless otherwise specified, please review the product within 1-2 weeks of receiving it in order for your account status to remain in strong standing! Having outstanding reviews will reduce your chances of trying future samples, so please report any issues that you face in case you cannot try the sample.

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  • Can you reship or replace lost coupons or samples?
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  • How do I get a free sample?
  • If I want something, will I get it?
  • What kinds of product testing opportunities are there?
  • I applied to try a sample months ago, why have I still not been invited to try it?
  • I received an email telling me I’m invited to try a product for FREE, now what?
  • How do I get invited to try more FREE products?
  • Do I have to pay for shipping?

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    Articles in this section

  • Can you reship or replace lost coupons or samples?
  • A product page is saying a product is not available near me, but the brand's website says differently, or I've seen it in store. Why is this happening?
  • What does it mean when I click "Apply to Try” something?
  • How do I get a free sample?
  • If I want something, will I get it?
  • What kinds of product testing opportunities are there?
  • I applied to try a sample months ago, why have I still not been invited to try it?
  • I received an email telling me I’m invited to try a product for FREE, now what?
  • How do I get invited to try more FREE products?
  • Do I have to pay for shipping?

Related articles

  • Do I have to write a product review?
  • I didn't like the product, so I can't finish my review!
  • How do I check if I have any outstanding reviews?
  • My free product has arrived, now what?
  • What do I do if the stores you listed near me are out of stock?
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