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Frequently Asked Questions

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How to get help when you need it

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  1. Social Nature Help Portal
  2. How to get help when you need it
  • My online code isn't working to order my sample, what now?
  • I have another question or problem. Who can I contact about it?
  • How do I report that I cannot review a product?
  • What do I do if the stores you listed near me are out of stock?
  • Can you reship or replace lost coupons or samples?
  • I've changed my mind about trying a sample, what do I do?
  • How do I unsubscribe from Social Nature?
  • How do I delete my account?
  • Where can I report a potential security issue or concern?
  • I have an idea for a site feature. Where should I share that?
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