First, we recommend ensuring the stores you are visiting are eligible retailers. Check which stores are eligible in your Social Nature campaign, by using our store finder tool! You can do this by clicking the 'FIND IT' button on your products page to see what stores are close to you.
If they are out of stock, please report an issue with the product right away so that we can help you with this. We would love to know so that in case it is a wider issue, the rest of our community in your area can avoid this problem.