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Frequently Asked Questions

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  1. Social Nature Help Portal
  2. Product Testing

If I want something, will I get it?

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We hope so! We try to match you with the products we know you’ll love based on your profile and preferences. Qualifications for each campaign are decided by the brands we work with so we cannot guarantee that you will get every sample you apply to try. Our campaigns also often fill up quickly. We’ll notify you by email if you’re one of the lucky ones chosen to try a sample for free!

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Articles in this section

  • Can you reship or replace lost coupons or samples?
  • A product page is saying a product is not available near me, but the brand's website says differently, or I've seen it in store. Why is this happening?
  • What does it mean when I click "Apply to Try” something?
  • How do I get a free sample?
  • If I want something, will I get it?
  • What kinds of product testing opportunities are there?
  • I applied to try a sample months ago, why have I still not been invited to try it?
  • I received an email telling me I’m invited to try a product for FREE, now what?
  • How do I get invited to try more FREE products?
  • Do I have to pay for shipping?

Related articles

  • How do you decide who gets FREE products?
  • What does it mean when I click "Apply to Try” something?
  • How do I get a free sample?
  • How do I get invited to try more FREE products?
  • I received an email telling me I’m invited to try a product for FREE, now what?

    Articles in this section

  • Can you reship or replace lost coupons or samples?
  • A product page is saying a product is not available near me, but the brand's website says differently, or I've seen it in store. Why is this happening?
  • What does it mean when I click "Apply to Try” something?
  • How do I get a free sample?
  • If I want something, will I get it?
  • What kinds of product testing opportunities are there?
  • I applied to try a sample months ago, why have I still not been invited to try it?
  • I received an email telling me I’m invited to try a product for FREE, now what?
  • How do I get invited to try more FREE products?
  • Do I have to pay for shipping?

Related articles

  • How do you decide who gets FREE products?
  • What does it mean when I click "Apply to Try” something?
  • How do I get a free sample?
  • How do I get invited to try more FREE products?
  • I received an email telling me I’m invited to try a product for FREE, now what?
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